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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherry Hills

Sherry Hills

January 17, 2025

5  out of  5
rating by Sherry Hills
"I had heard great reviews about this agency so I called and spoke with Megan who put me in touch with Janet to review my Medicare plans. Both ladies were very knowledgeable and very pleasant to deal with. I would highly recommend either of these ladies if you want to review your policy or if you have any questions!"
We responded:
"Oh my goodness Sherry, you just made my teams day! We love helping with all things insurance, and especially Medicare plans! Thank you so much for sharing! -Robert McDougall State Farm"
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Music.is.Sanity

January 17, 2025

5  out of  5
rating by Music.is.Sanity
"Awesome place. They help everyone!!!"
We responded:
"We really appreciate your comments, made our teams day! -Robert McDougall State Farm"
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Stacy & Marshall Morgan

January 17, 2025

5  out of  5
rating by Stacy & Marshall Morgan
"Amazing customer service!! Go see them for your insurance needs!"
We responded:
"Oh wow Stacy and Marshall, thank you so much for sharing your experience with our team! -Robert McDougall State Farm"
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Robert Bell

January 17, 2025

5  out of  5
rating by Robert Bell
"Great service, friendly staff!"
We responded:
"We really value your thoughts Robert! We love having you as our customer! -Robert McDougall State Farm"
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Ethan Cooke

January 16, 2025

5  out of  5
rating by Ethan Cooke
"very good people. great service for teenagers learning to pay for themselves and anyone else needing of good trusting insurance"
We responded:
"Wow Ethan! Thank you so much for the kind words, we try our best to help everyone we can! -Robert McDougall State Farm"
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Timothy Grady

January 13, 2025

5  out of  5
rating by Timothy Grady
"Great service, easy to work with"
We responded:
"We really appreciate you taking the time to share this Tim! -Robert McDougall State Farm"
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Mike Stephens

January 11, 2025

5  out of  5
rating by Mike Stephens
"Janet Stephens did a great job explaining personally owned life insurance to me recently. She is also working on saving my family some money on auto and personal property insurance."
We responded:
"We really appreciate your kind words Mike! We love helping with Life, auto and everything insurance! -Robert McDougall State Farm"
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Joshua Baumann

January 10, 2025

5  out of  5
rating by Joshua Baumann
"The whole team does fantastic work 10/10 company"
We responded:
"Wow Joshua, thank you so much for sharing your experience with our team! -Robert McDougall State Farm"
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Mitzy White

January 10, 2025

5  out of  5
rating by Mitzy White
"Todd was awesome to work with!"
We responded:
"Thank you so much Mitzi for sharing and I’ll be sure to share with Todd! -Robert McDougall State Farm"
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Floyd Lee

January 10, 2025

5  out of  5
rating by Floyd Lee
"Always reliable and easy to deal with."
We responded:
"We can’t thank you enough for taking the time to share your experience with our team Floyd! -Robert McDougall State Farm"
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The Brothers Heeter

January 10, 2025

5  out of  5
rating by The Brothers Heeter
"Friendly, professional, and always a helpful attitude. Robert and his team are top notch. 5 stars all day!!"
We responded:
"Thank you so much for the kind words, our whole team appreciates the recognition! -Robert McDougall State Farm"
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John Strang

January 8, 2025

5  out of  5
rating by John Strang
"Todd was very professional and did an amazing job getting me the best rate."
We responded:
"We really appreciate you sharing this John! I will share with Todd! We do appreciate this! -Robert McDougall State Farm"
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Jose Reyes

January 8, 2025

5  out of  5
rating by Jose Reyes
"Jaylen was awesome to work with! Super friendly and really thorough with all my stuff. I really appreciate the way he helped me!"
We responded:
"Thank you so much Jose, I’ll share you feedback with Jaylen, it will make his day! We appreciate you! Robert McDougall State Farm"
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Omayra Mercado

January 3, 2025

5  out of  5
rating by Omayra Mercado
"Spencer was great, very knowledgeable on policies state farm has to offer! Very happy with my service :)"
We responded:
"Thank you so much for sharing your awesome feedback Omayra! We really appreciate it! -Robert McDougall State Farm"
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Christine McNichol

January 3, 2025

5  out of  5
rating by Christine McNichol
"Very helpful, answered all my questions highly recommend if you're in the market for insurance"
We responded:
"We’re thrilled to know you had such a good experience with us! Thank you so much!! -Robert McDougall State Farm"
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Ben Jachim

December 23, 2024

5  out of  5
rating by Ben Jachim
"Jaylen was great and helped me out a ton. Very informative and great with communication."
We responded:
"Great to hear, Ben! Thanks so much for sharing!! - Robert McDougall State Farm"
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Tiffany G

December 20, 2024

5  out of  5
rating by Tiffany G
"Jaylen is my new rep and he is absolutely amazing. He answered every question and was knowledgeable, he was professional and walked me through each step of the process while making sure I received the best price. I will definitely recommend him to others."
We responded:
"Thank you so much Tiffany for sharing your experience with our team! -Robert McDougall State Farm"
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Lyvia Butzow

December 17, 2024

5  out of  5
rating by Lyvia Butzow
"Great customer service. I felt like Spencer really listened and was easy to work with. He helped me change over my policy from a different state."
We responded:
"Oh Lyvia we can’t thank you enough for the kind words, welcome to Michigan! -Robert McDougall State Farm"
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Jarrett lyke

December 13, 2024

5  out of  5
rating by Jarrett lyke
"Todd is the GOAT. I felt no pressure in getting insurance for my car nor did he pressure me into add ons. He would explain add ons and let me think about it. Very patient, very understanding and worked with me with my problems. 10/10"
We responded:
"We love 10/10 Jarrett! Thank you so much for taking the time to share your experience! -Robert McDougall State Farm"
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Emily Dickson

December 12, 2024

5  out of  5
rating by Emily Dickson
"Patient, caring, and understanding. They take time to make sure I understand everything that is being explained"
We responded:
"Your kind words made our day Emily! Thank you so much for sharing! -Robert McDougall State Farm"
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Jessica Keller

December 9, 2024

5  out of  5
rating by Jessica Keller
"Very helpful and willing to work with you on everything they can."
We responded:
"Thank you so much Jessica fit taking the time to share your experience with our insurance agency! -Robert McDougall State Farm"
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Hudsen Hudsen Wier

December 6, 2024

5  out of  5
rating by Hudsen Hudsen Wier
"Very patient respectful and kind. Amazing experience and being a new buyer, Spencer was able and more than willing to walk me through and explain things I did not otherwise know."
We responded:
"Hudsen our team is so thankful for your kind words, we really appreciate them and you! -Robert McDougall State Farm"
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Peggy Hanson

December 4, 2024

5  out of  5
rating by Peggy Hanson
"I worked with Lizzy and it was such a great experience! They saved me so much and she was fantastic to work with! So glad I was referred to them"
We responded:
"Thank you so much Peggy for the kind words, we feel blessed you were referred to our agency as well! -Robert McDougall State Farm"
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Don Heaton

December 4, 2024

5  out of  5
rating by Don Heaton
"Robert and his staff were very helpful and got me my coverage in a very timely manner. Excellent communication!"
We responded:
"We can’t thank you enough Don for the kind words, we appreciate you choosing our agency! -Robert McDougall State Farm"
Profile photo of Nichole Austermiller

Nichole Austermiller

December 2, 2024

5  out of  5
rating by Nichole Austermiller
"I worked with Todd, and he was very patient and understanding which was helpful during the holiday season. Overall, we saved money with both our home and auto which always feels good during this time of year. I would definitely recommend Todd. Truth be told, we have been in contact with Todd since August of 2023, and at that time I know their rates came in like $20 cheaper. Not each month, but just overall. And I just couldn't justify the hassel of changing insurance for $20. However, periodically, Todd would reach out to us, but the greatest thing about it was he PERIODICALLY reached out. I know that can be subject, so I would say maybe 2 to 3 (I am honestly thinking 3 might be too high) times since August 2023. Most sales people will bombard you with phone calls and emails, but this was subtle, very subtle IMHO. That is just an example of how patient and understanding he is. Definitely a great experience working with Todd and State Farm."
We responded:
"Oh my goodness Nichole, thank you so much for taking the time to write about your experience with our agency! We love having you insured with us! -Robert McDougall State Farm"