Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zxm222

Zxm222

June 6, 2025

5  out of  5
rating by Zxm222
"I like turtles"
We responded:
"We appreciate your 5 star review! -Robert McDougall State Farm"
Profile photo of Logan Klinker

Logan Klinker

June 5, 2025

5  out of  5
rating by Logan Klinker
"Syd did a great job helping me set up my new policy today!!"
We responded:
"Thanks so much for sharing this good word about Sydney!!! We love you chose our agency! -Robert McDougall State Farm"
Profile photo of Brenden ODay

Brenden ODay

June 5, 2025

5  out of  5
rating by Brenden ODay
"Sydney is very helpful and great at her job"
We responded:
"So nice of you to call her out! Thank you for the stars, we really appreciate it! - Robert McDougall State Farm"
Profile photo of Barbi Smedley

Barbi Smedley

June 5, 2025

5  out of  5
rating by Barbi Smedley
"Brent is a very great guy to work with he answered all my questions and had everything done correctly"
We responded:
"I'll be sure to pass this on to Brent! Thanks for the kind words, Barbi!! :-D - Robert McDougall State Farm"
Profile photo of John Strang

John Strang

June 2, 2025

5  out of  5
rating by John Strang
"Todd was very professional and did an amazing job getting me the best rate."
We responded:
"We really appreciate you sharing this John! I will share with Todd! We do appreciate this! -Robert McDougall State Farm"
Profile photo of Kate Sparrow

Kate Sparrow

May 30, 2025

5  out of  5
rating by Kate Sparrow
"Robert and his team are some of the best! I wouldn't go anywhere else for our insurance needs."
We responded:
"Thank you Kate! What an encouraging post. We are so glad you trust us to take care of your insurance, and hope we can serve you for years to come! -Robert McDougall State Farm"
Profile photo of Anthony Tilley

Anthony Tilley

May 30, 2025

5  out of  5
rating by Anthony Tilley
"Amazing service! Staff is so friendly!"
We responded:
"Thanks so much, Anthony! We are so glad to be able to serve you. -Robert McDougall State Farm"
Profile photo of Melissa O

Melissa O

May 24, 2025

5  out of  5
rating by Melissa O
"I spoke to Jaylen of a Friday before closing on the holiday weekend. My son had just gotten home and I had to talk to him before he dashed off for the weekend. So I hung up with Jaylen, stating I'd call back. Of course I forgot! However, Jaylen called me back! He knew, their answering service, would pick up and I wouldn't get through to him. Very thoughtful and helpful 👏 He navigated and found me insurance I can afford. Jaylen was calm, polite, professional and patient with my fussy baby in the background too. Within a hour I had new insurance. I'm very Thankful for that call back. Also appreciated the fact, he was there well past 5! While others may have been eager to ditch the office early on Friday/ Holiday weekend. Thank you for your help, Melissa"
We responded:
"Oh my goodness , thank you so much for sharing our story! We love you chose our agency! -Robert McDougall State Farm"
Profile photo of Kevin Guzman

Kevin Guzman

May 21, 2025

5  out of  5
rating by Kevin Guzman
"Great person to work with"
We responded:
"Thank you so much for sharing this Kevin! We love having you insured with us! -Robert McDougall State Farm"
Profile photo of K

K

May 20, 2025

5  out of  5
rating by K
"Truly a relief when you receive good service This agent was extremely clear and helpful. I recommend to anyone who appreciates no hassle good clear cut service!"
We responded:
"We can’t thank you enough for the kind words! We try to help everyone make insurance easier! -Robert McDougall State Farm"
Profile photo of Shareeka Smith

Shareeka Smith

May 20, 2025

5  out of  5
rating by Shareeka Smith
"Jaylen made my new insurance transaction simple and sweet! I appreciate you. Thanks again."
We responded:
"Thank you so much Shareeka! We love that you chose to work with our team! -Robert McDougall State Farm"
Profile photo of Angela Saul

Angela Saul

May 20, 2025

5  out of  5
rating by Angela Saul
"I can’t say enough good things about Robert McDougall- State Farm. I switched to them about seven years ago and it was one of the best things I ever did. Robert and his staff really care about their customers and go the extra mile to make sure that you understand everything about your policy. Having a local agent that you can stop in and talk to, or call and they know you changes everything. They look out for your best interest and help you figure out the best options and why certain things are going to be a better option for your policy. I was involved in a multi car accident, my car was totaled. Something like that is never easy, but have Robert and his team made it easier….much easier. They put my mind at ease as soon as I taped to them. They care and it shows. If you’re looking for new insurance, call this office you won’t be sorry. And one last thing I forgot to mention is when I did switch to them several years ago. I also saved a lot of money and got a much better policy. Great office, Great service, Great staff. I highly recommend Robert McDougall-State Farm"
We responded:
"Oh my goodness Angela, this is one of the kindest reviews and you made the entire teams day! We love helping with great rates but even more doing the right thing always. We are blessed to have you as our customer! -Robert McDougall State Farm"
Profile photo of Jaelyn Franks

Jaelyn Franks

May 19, 2025

5  out of  5
rating by Jaelyn Franks
"Was able to get my insurance activated quickly and explained everything perfectly. Very stress free and easy process they made."
We responded:
"Wow Jaelyn! Your kind words made the team so happy! We love having you insured with our agency! -Robert McDougall State Farm"
Profile photo of melissa harper

melissa harper

May 19, 2025

5  out of  5
rating by melissa harper
"Very thorough and easy process."
We responded:
"We really appreciate you taking the time to share your experience with our team! Thank you so much Melissa! -Robert McDougall State Farm"
Profile photo of Anthony Tilley

Anthony Tilley

May 16, 2025

5  out of  5
rating by Anthony Tilley
"Amazing team. Was able to save me a ton of money on my insurance. Super helpful!"
We responded:
"Thank you so much Anthony! We love having you as our customer! -Robert McDougall State Farm"
Profile photo of Cory Spitler

Cory Spitler

May 16, 2025

5  out of  5
rating by Cory Spitler
"This team is always a pleasure to talk to and super helpful with navigating the insurance world. I highly recommend"
We responded:
"Wow Cory! Thank you so much for the kind words, we love having you insured here! -Robert McDougall State Farm"
Profile photo of Audrey Jingles

Audrey Jingles

May 16, 2025

5  out of  5
rating by Audrey Jingles
"Lizzy is absolutely great!! Super transparent about any and all coverages included and definitely works to get the right package for you individually!! Will be sending friends her way!’"
We responded:
"Thank you so much Audrey! We love helping friends and family so much! -Robert McDougall State Farm"
Profile photo of Nicole Lind

Nicole Lind

May 16, 2025

5  out of  5
rating by Nicole Lind
"Everyone in the office is polite and makes the process as seamless as possible."
We responded:
"You made our teams day Nicole! Thank you for sharing your kind words! -Robert McDougall State Farm"
Profile photo of Hayden Mackenna

Hayden Mackenna

May 9, 2025

5  out of  5
rating by Hayden Mackenna
"Everything about transitioning my insurance went smoothly and perfect, everything was easy and accessible making it stress free for me. Was treated with kindness and respect."
We responded:
"So glad, Hayden. We hope to serve you for many years to come!! Thanks for taking time to give us a review we appreciate it so much! - Robert McDougall State Farm"
Profile photo of Chad Jones

Chad Jones

May 3, 2025

5  out of  5
rating by Chad Jones
"Brent is great to work with. Much deserved 5 star rating for recruiting me and getting me better coverages all while saving me money!"
We responded:
"Thank you so much Chad for sharing your review! We love having you insured with our agency! -Robert McDougall State Farm"
Profile photo of phonely p.

phonely p.

May 2, 2025

5  out of  5
rating by phonely p.
"Helped me get very low rate."
We responded:
"Thank you so much for sharing! Our rates are so competitive and with great coverage! -Robert McDougall State Farm"
Profile photo of Tuffylyn

Tuffylyn

May 2, 2025

5  out of  5
rating by Tuffylyn
"Great place super easy and affordable. Always friendly and kind … absolute favorite insurance place"
We responded:
"Oh you made it entire teams day with your kind review! Thank you so much for taking the time to share! -Robert McDougall State Farm"
Profile photo of Donald Bauamnn

Donald Bauamnn

May 2, 2025

5  out of  5
rating by Donald Bauamnn
"Sydney was amazing help"
We responded:
"Thank you so much for the kind words Donald! We really appreciate you taking the time to share! -Robert McDougall State Farm"
Profile photo of David Luczyk

David Luczyk

May 2, 2025

5  out of  5
rating by David Luczyk
"Jaylen McKinney was a wonderful associate to work with. He not only gave us a better rate by over $200.00 but he got us better coverage even with saving money from us changing from Progressive. He was able to set us up with insurance the day of, and it was in effect 3 days later. Astounding customer service, and we couldn’t be happier that we dealt with him for both of our vehicles. He even followed up and reminded us the exact day that our coverage started so we were able to cancel our other insurance swiftly and easily. Thank you again Jaylen, truly a great experience!"
We responded:
"Oh wow David! We love your kind words, it’s our favorite thing to do, save a lot of money and provide better coverage! Thanks for trusting our agency! -Robert McDougall State Farm"
Profile photo of Amanda Poniewierski

Amanda Poniewierski

April 29, 2025

5  out of  5
rating by Amanda Poniewierski
"Jaylen helped me get auto coverage and was the most informative, helpful, and beyond patient person I have ever worked with in customer service. He was not pushy and did not rush me when I was indecisive or needed time to to think it over. Very happy with his assistance and I look forward to working with him on more coverage soon!"
We responded:
"Oh wow Amanda! Thank you so much for sharing your experience with our team! We love having you as our agency customer! -Robert McDougall State Farm"