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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jamie Carmoney

Jamie Carmoney

August 8, 2025

5  out of  5
rating by Jamie Carmoney
"I originally worked with Brent who was great. Went back and forth to get me the cheapest rate. When I was ready to put it into motion Brent was out of the office so Jaylen called me and hooked me up. They’re both really great and easy to work with. Go the extra mile to make sure you’re getting the best rate and bang for your buck."
We responded:
"Thank you so much Jamie for all the stars! We really appreciate you taking the time to share! -Robert McDougall State Farm "
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Joshua Willcox

August 8, 2025

5  out of  5
rating by Joshua Willcox
"We had a great experience working with Jaylen on our home and auto insurance. He was super friendly and professional and made the process really easy!"
We responded:
"Oh thank you SO much Joshua! We know insurance can be complicated but we try to keep it simple and provide the coverage you need! We appreciate you taking the time to share! -Robert McDougall State Farm"
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Shaya Buege

August 6, 2025

5  out of  5
rating by Shaya Buege
"Can’t say enough about this company! They continue to go above and beyond with everything I need! Joanne is such an amazing agent! Would recommend Robert McDougall State Farm to EVERYONE!!!"
We responded:
"Oh wow! Thank you so much Shaya! We can’t tell you how much we appreciate your kind words! We love helping people and I can’t wait to share with Joanne! -Robert McDougall State Farm"
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Marissa Hemmes

August 5, 2025

5  out of  5
rating by Marissa Hemmes
"Marc helped me out so much in getting me all set up with auto insurance, as well as getting more life insurance. He did great at explaining the options that were best fit for my finacial situation. I highly recommend going through Marc for any of your needs."
We responded:
"Thank you so much Marissa! We really appreciate your kind words and that you chose our agency to provide the right insurance for you! -Robert McDougall State Farm"
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Michelle Clark

August 4, 2025

5  out of  5
rating by Michelle Clark
"He found me a cheaper rate and got the paperwork right to me waited for me to sign it thanks so much"
We responded:
"Thank you so much Michelle! We love how much cheaper our rates are and that you chose our agency! -Robert McDougall State Farm"
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Ronda MacInnes

July 31, 2025

5  out of  5
rating by Ronda MacInnes
"My experience with Brent was amazing. He was very informative and helped me understand my new policy. Thank you for the excellent service! Ps: You deserve a raise!"
We responded:
"Thank you Ronda! I will share with the boss the idea of a raise 😂😁. Thank you so much for the kind words! -Robert McDougall State Farm"
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Taylor Rajter

July 31, 2025

5  out of  5
rating by Taylor Rajter
"Jaylen was an absolute joy to talk to. He reached out to me with an offer that would enhance my benefits with State Farm at practically the same price I was paying per month. He even helped me checked off some things on my to do list after we finished with the offer since I had recently moved and needed to update my account anyway. Very nice conversationalist!"
We responded:
"Oh wow Taylor! Thank you so much for the kind words, we always try to find the best insurance coverage at the best price! Thank you for taking the time to share your experience! -Robert McDougall State Farm"
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Chris Hayes

July 31, 2025

5  out of  5
rating by Chris Hayes
"Great experience, patient and very help"
We responded:
"Thank you Chris! We love you had such a great experience with our team! -Robert McDougall State Farm"
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Anna McMartin

July 30, 2025

5  out of  5
rating by Anna McMartin
"Marc was super helpful throughout this entire process. 10/10"
We responded:
"Thank you, Anna!!! :-) -Robert McDougall State Farm"
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Michael Graham

July 29, 2025

5  out of  5
rating by Michael Graham
"My husband and I received great service from Brent. He was very friend and efficient. Thank you again!"
We responded:
"Thank you, Michael! Thank you for the kind words! -Robert McDougall State Farm"
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Nick Bareman

July 28, 2025

1  out of  5
rating by Nick Bareman
"Useless once you have a claim"
We responded:
"Oh I am so sorry to see this Nick. Our agency helps in every way we can when it comes time to process a claim. As you know, claims decisions aren’t made at the agency level and State Farm very much looks for ways to provide coverage. Sometimes there just isn’t a way to approve a claim that isn’t provided in the policy, it helps us protect all State Farm policy holders from paying claims that aren’t covered. I hope we can provide you with superior customer service in the future. -Robert McDougall State Farm"
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Kali Trevino

July 28, 2025

5  out of  5
rating by Kali Trevino
"Great help!"
We responded:
"Thank you Kali! We very much appreciate your kind words and taking the time to share! -Robert McDougall State Farm"
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Courtney Cella

July 25, 2025

5  out of  5
rating by Courtney Cella
"I'd put 10 stars if I could! If you haven't met Brent, then you are missing out. I recently switched to geico and was supposed to have full coverage insurance ect. Brent text me and something told me to answer. Brent went through the "new geico" policy and I realized I got scammed. Brent got me a new policy with what I actually needed and more for nearly the same price. My family is extremely grateful for him and his kindness and honesty. Thanks Brent! I owe you one!"
We responded:
"Oh wow Courtney! I will share this wonderful review with Brent! We really appreciate you taking the time to share your kind words! We love 10 stars! -Robert McDougall State Farm"
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Gabriel

July 25, 2025

5  out of  5
rating by Gabriel
"It's been annoying trying to figure out what insurance I should get but Marc at Statefarm made it easy and fast to get my insurance all set at a reasonable price. Thank you Marc for the excellent customer service!!"
We responded:
"Oh wow! Thank you Gabriel!! We really appreciate your kind words and I’ll make sure Marc knows! -Robert McDougall State Farm"
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Sue Schley

July 24, 2025

5  out of  5
rating by Sue Schley
"Spencer was very patient, informative and knowledgeable of the process. Thank you"
We responded:
"Thank you, Sue! We really appreciate your kind words and very much value you as our customer! -Robert McDougall State Farm"
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david tilley

July 18, 2025

5  out of  5
rating by david tilley
"Would refer everyone to this location!"
We responded:
"David! Thank you so much for the kind words, we love referrals! -Robert McDougall State Farm"
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Mike July

July 18, 2025

5  out of  5
rating by Mike July
"Been with SF for over 20 years - Joanne in the McDougall office is great - very responsive and knowledgeable!"
We responded:
"Oh wow Mike! Th am you so much for the kind words! I’ll share them with Joanne, it will make her day! -Robert McDougall State Farm"
Profile photo of Michael Tilley

Michael Tilley

July 18, 2025

5  out of  5
rating by Michael Tilley
"Anthony was very helpful and informative great employee"
We responded:
"Thank you so much Michael! I’ll share you amazing feedback with Anthony and the whole team! -Robert McDougall State Farm"
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Nolan

July 18, 2025

5  out of  5
rating by Nolan
"HOLY INSURANCE, Robert and his team have been such wonderful kind people to me and my family meeting and even exceeding all our needs. This family of insurance agents know how to treat every single person who calls or walks through their office doors. Thank you guys so much for treating me and my family with such professional and care :)"
We responded:
"LOL Nolan! You are so kind! We appreciate your kind words so much! We love your family! -Robert McDougall State Farm"
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Pam Agelink

July 16, 2025

5  out of  5
rating by Pam Agelink
"Brent was VERY patient and helpful!"
We responded:
"Thank you so much for the kind words about Brent, Pam! We really appreciate you taking the time to share! Welcome to our agency! -Robert McDougall State Farm"
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Arieanna Johnson

July 11, 2025

5  out of  5
rating by Arieanna Johnson
"Robby was very helpful finding me an affordable policy very quickly! He helped me find every discount available and made the process quick and easy, over the phone!"
We responded:
"Wow Arieanna! Thank you so much for this amazing review! We appreciate having you at our agency! -Robert McDougall State Farm"
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Kristi LaGuidice

July 10, 2025

5  out of  5
rating by Kristi LaGuidice
"Thank you State Farm"
We responded:
"Thank you so much for all the stars Kristi! We really appreciate you! -Robert McDougall State Farm"
Profile photo of Kellie Styf

Kellie Styf

July 7, 2025

5  out of  5
rating by Kellie Styf
"Anthony was so helpful and knowledgeable! Thank you State Farm for providing great coverage and rates!"
We responded:
"Thank you Kellie! We really appreciate you taking the time to share this amazing feedback! We love how great our insurance rates are too! -Robert McDougall State Farm"
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look2jme

July 7, 2025

5  out of  5
rating by look2jme
"State Farm auto insurance was the best auto insurance I ever had. I was a safe and responsible driver and state Farm rewarded me for that by keeping my insurance at the rate that lured me to state farm. The all around service is dynamic."
We responded:
"We really appreciate your review! The Drive Safe and Save program is perfect to help people that drive safe save so much money! -Robert McDougall State Farm"
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Muadh G

July 3, 2025

5  out of  5
rating by Muadh G
"Worked with Brent to setup my insurance after a move. Very professional and timely. Followed up with me and answered all of my questions!"
We responded:
"Thank you Muadh! We very much appreciate that you chose our agency to insure what’s most important to you! -Robert McDougall State Farm"