State Farm® Insurance Agent Robert McDougall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
kevin gardiepy
October 2, 2026
"Excellent and personable.. very easy to work with"
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grand Rapids. "
justin kozak
October 1, 2026
"Brent made switching to State Farm quick and easy. A well deserved 5 stars."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Hollandia Outdoors
September 29, 2026
"Alyssa Koster was fantastic to work with! She was professional, responsive, knowledgeable, and made the entire process incredibly easy. She took the time to answer my questions and made sure everything was handled quickly and efficiently. Excellent customer service from start to finish. I highly recommend Alyssa and really appreciate all of her help!"
"Thanks so much for the fantastic rating, Hollandia! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Jason Diekmann
September 29, 2026
"They go above and beyond for you. Thanks Alyssa!"
"Jason, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Robert McDougall and Team "
Alexandre Frank
September 28, 2026
"Anthony was nice, professional and really easy to work with. Highly recommend working with him!"
"Thanks so much for the amazing review, Alexandre! We really appreciate your support here in Grand Rapids. Just reach out anytime if you need us - we’re here for you. "
Dan Trombley
September 25, 2026
"Serigo did a great job with helping me today"
Cody picciandra
September 25, 2026
"Thanks for always being great"
"Thank you for the 5-star review of Robert McDougall’s team - we really appreciate your kind words! "
Eritt Batdorff
September 25, 2026
"Very helpful"
"Eritt, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grand Rapids insurance team is always here and happy to help. "
Luke Morse
September 25, 2026
"Sergio was great help for us today!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grand Rapids to know you had such a great experience with us. "
Haiden McNeil
September 24, 2026
"Anthony is great and very helpful with my questions"
"Thank you for the 5-star review, Haiden! We’re proud to serve the Grand Rapids community and truly appreciate your support. "
Big Billz
September 18, 2026
"Straight to the point very helpful"
"Thank you so much for the 5 stars, Big! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Jeremy Williams
September 17, 2026
"Anthony did a great job with home life and auto"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Robert McDougall’s team. "
Tim Knoll
September 16, 2026
"Always helpful at the right price.. Go State Farm"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Jacquelyn Hoskinson
September 16, 2026
"Alyssa thank you so much for your help today! State Farm has been great to me the last 5 yrs"
"Thanks so much for the amazing review, Jacquelyn! We really appreciate your support here in Grand Rapids. Just reach out anytime if you need us - we’re here for you. "
William Fritchie
September 15, 2026
"Had a great experience with Bruno! Saved me money and made the process easy and worry free. Happy to be insured by State Farm."
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Jimmy Smith
September 15, 2026
"Alyssa was amazing. She answered my question fast and got me exactly what I needed in under 5 minutes. Highly impressed."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Brave Uchiha
September 14, 2026
"Cael Did a phenomenal job job he was the best I’ve dealt. Yet 🙏🏻
-Marko"
"Thank you so much for your wonderful feedback of us here at Robert McDougall’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Robert McDougall’s Insurance Team "
Ebony Floyd
September 14, 2026
"Thank you so much, Sergio. You are awesome.!!"
"Thank you so much for the 5-star rating, Ebony! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert McDougall "
Melanie Sartore
September 14, 2026
"Brent was so quick and helpful at finding me the best quote and explaining my options"
"Wow, thank you for the 5-star review, Melanie! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
M J
September 10, 2026
"Very pushy and rude agent by the name of Logan. Didn't appreciate his attitude. More about signing you up for insurance than building relationships. Was very condescending about my finances as well while needing time to decide. Kept contacting me when I told him id reach back and didn't even get my name correct. Wouldn't recommend this agency."
"Although it’s always hard as a small business owner to see one star reviews, I really do appreciate when people share feedback so that I can look for ways to provide an even better experience next time. I did research your situation MJ, and I apologize for what your experience was, and I do recognize when customers want coverages that aren’t allowed by the state of Michigan it can be frustrating and I always encourage those challenges to be brought to the Department of insurance as we all have to live by those rules. -Robert McDougall State Farm"
Dan Haskins
September 10, 2026
"I needed to add a new vehicle to our insurance, and of course needed it quickly....Sergio provided prompt, courteous service and did what he said he was going to do, when he said he was going to do it. It’s people like Sergio who make this State Farm office a pleasure to work with. Highly recommended!"
"Dan, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Grand Rapids insurance team! - Your State Farm Agent, Robert McDougall "
Heather gier
September 10, 2026
"I love Sate Farm!! They have been very understanding when times get tough for me!! I appreciate them!"
"Thank you for all the stars Heather! We really appreciate you sharing! -Robert McDougall State Farm"
Sarah C
September 9, 2026
"Highly recommend! Don't waste your time looking around like I did. Sergio DeAndres was fantastic to work with! He went above and beyond to meet my personal needs, adding my new teen driver and saving us the most we possibly can vs other insurance companies! 10 out of 10!! ***"
"Thank you so much for the 5-star rating, Sarah! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert McDougall "
gwen jones
September 6, 2026
"My representative was Sergio and provided impeccable service. He has great customer connection skills and he made sure I was satisfied to the best of his ability. He was patient and very knowledgeable. I had a great customer experience."
"gwen, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Grand Rapids. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Robert McDougall and Team "
Kerri Michels
September 3, 2026
"Alyssa was very knowledgeable and helpful. Thank you!
Kerri Michels"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "