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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brooke Anderson

May 21, 2026

5  out of  5
rating by Brooke Anderson
"Bruno is AMAZING! He made switching SO easy! Not to mention getting us a SIGNIFICANTLY cheaper price"
We responded:
"Thank you for your kind review of State Farm Agent Robert McDougall’s Team. We appreciate it!"
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Niles BBS

May 21, 2026

5  out of  5
rating by Niles BBS
"Very friendly and goes over everything step-by-step."
We responded:
"Thank you for the 5-star review, Niles! Here on State Farm Agent Robert McDougall’s Team, we are proud to serve our community and appreciate your recognition. "
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RIcardo Marange

May 20, 2026

5  out of  5
rating by RIcardo Marange
"Sergio De Andres"
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Mason Couture

May 20, 2026

5  out of  5
rating by Mason Couture
"I worked with Carson and he got me setup within an hour and was able to save $80 a month from Progressive for auto and renters. He was super helpful with the process and it worked seamlessly. I really appreciate the hard work and, “like a good neighbor, Carson was there!”"
We responded:
"Mason, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Briana Catton

May 19, 2026

5  out of  5
rating by Briana Catton
"Brent was super easy to talk to explained everything and got me a better policy and it's cheaper"
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Denni Peterson

May 13, 2026

5  out of  5
rating by Denni Peterson
"Anthony was very polite and quick with responses. Highly recommend him."
We responded:
"Denni, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Robert McDougall’s Team!"
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Matthew Urquhart

May 13, 2026

5  out of  5
rating by Matthew Urquhart
"Best insurance agent in Michigan a real fighter gets good prices for his clients"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Robert McDougall’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grand Rapids ."
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Mary Adams

May 13, 2026

5  out of  5
rating by Mary Adams
"Carson was such a huge help. He directed me to which coverage would be best for me and saved me money. Thank you so much."
We responded:
"We appreciate your review, Mary. We are so happy that you had such a wonderful experience with State Farm Agent Robert McDougall’s Team here in Grand Rapids ! "
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Cujo

May 7, 2026

5  out of  5
rating by Cujo
"Awesome company to deal with! Very helpful, and will do what they can to make everything easier for you."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Robert McDougall’s Team! We deeply appreciate your kind words here in Grand Rapids . "
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S. M. Anthos

May 5, 2026

5  out of  5
rating by S. M. Anthos
"Fantastic, friendly and helpful. Also very patient."
We responded:
"Thank you for your kind review of State Farm Agent Robert McDougall’s Team. We appreciate it!"
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Karie Hoffer

May 5, 2026

5  out of  5
rating by Karie Hoffer
"Bruno was awesome!"
We responded:
"Karie, thank you for your wonderful review of State Farm Agent Robert McDougall’s Team!"
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RUTH ZUROSKE

April 29, 2026

5  out of  5
rating by RUTH ZUROSKE
"They were very helpful in going over options and coverage needed. Explained everything to make sure i was happy with the options we put in place. Carson was very helpful. Thank you Carson."
We responded:
"Wow, thank you for the 5-star review, RUTH! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Cosmo Ligman

April 28, 2026

5  out of  5
rating by Cosmo Ligman
"Marc was fantastic. Not pushy and saved me a ton of money!"
We responded:
"Thanks so much for the fantastic rating, Cosmo! We are so glad you had a positive experience with us here on State Farm Agent Robert McDougall’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Logan Staley

April 23, 2026

5  out of  5
rating by Logan Staley
"Great team to deal with! Willing to help however they can."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Robert McDougall’s Team. "
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leelu leelu

April 20, 2026

5  out of  5
rating by leelu leelu
"Most of the ladies I have talked to our super professional, super sweet always so helpful every time I contact my agent Miss Megan she’s always always returning my call within minutes is such a good feeling to know that I don’t have to run around and look for my agent wait for days or none of that cause God knows I’ve had my fear share of dealing with not so pleasant insurance agents, but thank God for the ladies at State Farm. They are amazing and super helpful and super professional so if you want a piece of mine, I definitely recommend."
We responded:
"What a glowing review! Thank you for giving Megan the shout-out!!! I may be biased, but I really do think I have the best service team anywhere. ❤❤❤ Thanks for backing me up on that! ~ Robert McDougall State Farm"
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Ladan Moshki

April 18, 2026

5  out of  5
rating by Ladan Moshki
"They are very friendly and available all the time"
We responded:
"Hi Ladan, glad you noticed! Unfortunately it seems like a lot of local insurance agents are unable to have adequate staffing so that the customer is basically **ALWAYS** sent to voicemail. Now I can't promise that will never happen with our office, but it will be pretty rare! We want to be here for you when you need us!! Thanks so much for the thoughtful review! ~ Robert McDougall State Farm"
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Nick Kling

April 18, 2026

5  out of  5
rating by Nick Kling
"Easy to work with and really helpful. Found the prefect plan for me."
We responded:
"Thanks, Nick! So glad my team was able to find just the right solutions for you. Appreciate your review. Thank you. ~ Robert McDougall State Farm"
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Sue Nelson

April 16, 2026

5  out of  5
rating by Sue Nelson
"Dealt with Brett this afternoon. Very knowledgeable and made sure I knew what was going on in switching insurance companies!"
We responded:
"Thank you for the fantastic review, Sue! Brent is a great asset to my company, I'm glad he was able to help you make the switch!! ~ Robert McDougall State Farm"
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A Good

April 16, 2026

5  out of  5
rating by A Good
"Brent was an amazing person to work with in getting my auto policy started and made sure my experience with them was very smooth"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Eric Couch

April 14, 2026

5  out of  5
rating by Eric Couch
"Very friendly and helpful!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Robert McDougall’s Team here in Grand Rapids . "
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Sergio de Andres

April 10, 2026

5  out of  5
rating by Sergio de Andres
"Great office to work with, everyone is very friendly and helpful!"
We responded:
"Thanks so much, Sergio! We are so glad you had a positive experience with us! ~ Robert McDougall State Farm"
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Alma Boik

April 9, 2026

5  out of  5
rating by Alma Boik
"Your agent was very helpful and professional"
We responded:
"Glad to hear it, Alma. Thank you so much for taking time to give us a review. ~ Robert McDougall State Farm"
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Alexis

April 8, 2026

5  out of  5
rating by Alexis
"Dan was a great help. He was friendly and great to work with."
We responded:
"We really appreciate the stars, Alexis!! Love hearing my team is great to work with! ~ Robert McDougall State Farm"
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Jason Chiv

April 6, 2026

5  out of  5
rating by Jason Chiv
"Very informative"
We responded:
"We do like to help people understand and learn, rather than just selling something, Jason. Thanks for pointing that out! ~ Robert McDougall State Farm"
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Jonah Winkle

April 6, 2026

5  out of  5
rating by Jonah Winkle
"Logan was a lifesaver! He was so attentive and got me a policy that fit my needs exactly while blowing the competition's rates out of the water. I can't say enough positive things about this office!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Robert McDougall’s Team. "