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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trevor Vandenberg

Trevor Vandenberg

August 19, 2026

5  out of  5
rating by Trevor Vandenberg
"Anthony was very helpful getting me set up with State Farm!"
We responded:
"Trevor, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Grand Rapids insurance team! - Your State Farm Agent, Robert McDougall "
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Gail Rinard

August 18, 2026

5  out of  5
rating by Gail Rinard
"She was very polite and very helpful."
We responded:
"Thank you so much for the 5-star rating, Gail! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert McDougall "
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Cody picciandra

August 18, 2026

5  out of  5
rating by Cody picciandra
"Thanks for always being great"
We responded:
"Thank you for the 5-star review of Robert McDougall’s team - we really appreciate your kind words! "
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Edna Beamon

August 18, 2026

5  out of  5
rating by Edna Beamon
"AWENSOME STAFF everybody that's work in the office Always polite and very helpful keep on doing good what you do good training so glade to talk with them. THANK YOU MR MCDougall"
We responded:
"Edna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grand Rapids insurance team is always here and happy to help. "
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Gina Bommarito

August 18, 2026

4  out of  5
rating by Gina Bommarito
"Brent was great. Answered all questions clearly and was very efficient"
We responded:
"Thank you for your review! We’re so glad to hear you had an enjoyable experience with us here on Robert McDougall’s State Farm Insurance team. "
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Terry Mitchell

August 17, 2026

5  out of  5
rating by Terry Mitchell
""Anthony was great to work with, He got me a great quote and I would refer him to anyone!""
We responded:
"Terry, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grand Rapids insurance team is always here and happy to help. "
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Alix G

August 14, 2026

5  out of  5
rating by Alix G
"Any time I have a question the staff is so helpful and friendly. I love State Farm!"
We responded:
"Hi Alix, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Robert McDougall, Your State Farm Agent "
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Lusty Desire

August 14, 2026

5  out of  5
rating by Lusty Desire
"Tommy was awesome!"
We responded:
"Thanks so much for the amazing review, Lusty! We really appreciate your support here in Grand Rapids. Just reach out anytime if you need us - we’re here for you. "
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Amani clark

August 14, 2026

5  out of  5
rating by Amani clark
"Great communication and very kind"
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Paula Mcbroom

August 14, 2026

5  out of  5
rating by Paula Mcbroom
"I had a great and easy experience getting insurance set up with Logan. He was professional, nice, and made this process so easy for me."
We responded:
"Thank you for taking the time to leave such a great review, Paula. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Kellie Styf

August 13, 2026

5  out of  5
rating by Kellie Styf
"Alyssa was so helpful and knowledgeable! Thank you State Farm for providing great coverage and rates!"
We responded:
"Thank you Kellie! We really appreciate you taking the time to share this amazing feedback! We love how great our insurance rates are too! -Robert McDougall State Farm"
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Andrew Thomas

August 12, 2026

5  out of  5
rating by Andrew Thomas
"Carson did a great job getting me set up with renters and auto insurance. He was a pleasure to work with."
We responded:
"Thank you so much for your kind review, Andrew!  If you need insurance assistance, we are just an email or call away! - Robert McDougall, your State Farm Agent   "
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Noel Pineda

August 12, 2026

5  out of  5
rating by Noel Pineda
"Great Communication"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Beth Parr

August 10, 2026

5  out of  5
rating by Beth Parr
"Anthony gave excellent help and service!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Todd Darren

August 7, 2026

5  out of  5
rating by Todd Darren
"Thank you to Mark Miles for great and quick service on my new auto and renters policy"
We responded:
"Thank you so much for the 5-star rating, Todd! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert McDougall "
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Monet Gilbert

August 7, 2026

5  out of  5
rating by Monet Gilbert
"Anthony was such a huge help for me! He got me a great quote and was able to get me in and out. I would refer him to anyone!"
We responded:
"Thank you so much for the 5-star rating, Monet! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert McDougall "
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Mysti Storms

August 7, 2026

5  out of  5
rating by Mysti Storms
"Anthony was WONDERFUL, I am not tech savy,and he painlessly walked me through the entire process!!"
We responded:
"Thank you so much for your kind review, Mysti!  If you need insurance assistance, we are just an email or call away! - Robert McDougall, your State Farm Agent   "
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Logan Fricker

August 5, 2026

5  out of  5
rating by Logan Fricker
"Mark"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Sharon Ryden

August 5, 2026

5  out of  5
rating by Sharon Ryden
"Great service and very communicative."
We responded:
"Thank you so much for the 5 stars, Sharon! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Drew Narwold

August 5, 2026

5  out of  5
rating by Drew Narwold
"I recently relocated to Grand Rapids from Minnesota and was recommended to this office by my State Farm agent prior to moving and man was it a fantastic rec! Carson quickly took care of my policy transfers and everything was professional and organized from start to finish! I especially appreciated that he took the time to explain some of the nuances of Michigan insurance that I wasn't aware of. I'm definitely more educated than I was and feel great with the insurance coverage I obtained!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Mary Leduc

August 4, 2026

5  out of  5
rating by Mary Leduc
"Wonderful Andrew was a a real joy to speak to"
We responded:
"Thanks so much for the amazing review, Mary! We really appreciate your support here in Grand Rapids. Just reach out anytime if you need us - we’re here for you. "
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Rebecca Harmon

August 3, 2026

5  out of  5
rating by Rebecca Harmon
"Carson was the nicest insurance agent I have ever spoken with. He was quick to change my coverage over to State Farm, and he gave me additional coverage for renters insurance at a lower cost than progressive was charging me for just my auto insurance!! Thank you for such great service!!"
We responded:
"Hi Rebecca, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Robert McDougall, Your State Farm Agent "
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Holly Plude

August 3, 2026

5  out of  5
rating by Holly Plude
"I've appreciated that State Farm has consistently reached out every six months to see if they could offer me a better rate than my current insurer. This time, they absolutely delivered—my new premium is about half of what I was paying before.

The entire process took less than 30 minutes from start to finish. My agent was friendly, professional, and concise, making everything easy to understand without wasting my time. Switching was quick, seamless, and saved me a significant amount of money.

If you've assumed your current insurance is the best deal, it's definitely worth letting State Farm run the numbers. I'm very glad I gave them the opportunity."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grand Rapids to know you had such a great experience with us. "
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Carlos Escalante

July 31, 2026

5  out of  5
rating by Carlos Escalante
"Anthony helped me out in seconds and definitely got me the deals. Appreciate your work Anthony."
We responded:
"Thank you so much for the 5 stars, Carlos! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Richard

July 31, 2026

5  out of  5
rating by Richard
"Really nothing to say or complain about my transaction always go through and I appreciate you the services that I get"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "