State Farm® Insurance Agent Robert McDougall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Todd Darren
August 7, 2026
"Thank you to Mark Miles for great and quick service on my new auto and renters policy"
"Thank you so much for the 5-star rating, Todd! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert McDougall "
Monet Gilbert
August 7, 2026
"Anthony was such a huge help for me! He got me a great quote and was able to get me in and out. I would refer him to anyone!"
"Thank you so much for the 5-star rating, Monet! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Robert McDougall "
Mysti Storms
August 7, 2026
"Anthony was WONDERFUL, I am not tech savy,and he painlessly walked me through the entire process!!"
"Thank you so much for your kind review, Mysti! If you need insurance assistance, we are just an email or call away! - Robert McDougall, your State Farm Agent "
Logan Fricker
August 5, 2026
"Mark"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Sharon Ryden
August 5, 2026
"Great service and very communicative."
"Thank you so much for the 5 stars, Sharon! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Drew Narwold
August 5, 2026
"I recently relocated to Grand Rapids from Minnesota and was recommended to this office by my State Farm agent prior to moving and man was it a fantastic rec! Carson quickly took care of my policy transfers and everything was professional and organized from start to finish! I especially appreciated that he took the time to explain some of the nuances of Michigan insurance that I wasn't aware of. I'm definitely more educated than I was and feel great with the insurance coverage I obtained!"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Mary Leduc
August 4, 2026
"Wonderful Andrew was a a real joy to speak to"
"Thanks so much for the amazing review, Mary! We really appreciate your support here in Grand Rapids. Just reach out anytime if you need us - we’re here for you. "
Rebecca Harmon
August 3, 2026
"Carson was the nicest insurance agent I have ever spoken with. He was quick to change my coverage over to State Farm, and he gave me additional coverage for renters insurance at a lower cost than progressive was charging me for just my auto insurance!! Thank you for such great service!!"
"Hi Rebecca, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Robert McDougall, Your State Farm Agent "
Holly Plude
August 3, 2026
"I've appreciated that State Farm has consistently reached out every six months to see if they could offer me a better rate than my current insurer. This time, they absolutely delivered—my new premium is about half of what I was paying before.
The entire process took less than 30 minutes from start to finish. My agent was friendly, professional, and concise, making everything easy to understand without wasting my time. Switching was quick, seamless, and saved me a significant amount of money.
If you've assumed your current insurance is the best deal, it's definitely worth letting State Farm run the numbers. I'm very glad I gave them the opportunity."
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grand Rapids to know you had such a great experience with us. "
Carlos Escalante
July 31, 2026
"Anthony helped me out in seconds and definitely got me the deals. Appreciate your work Anthony."
"Thank you so much for the 5 stars, Carlos! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Richard
July 31, 2026
"Really nothing to say or complain about my transaction always go through and I appreciate you the services that I get"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Kathye Hurst
July 31, 2026
"Very professional and helpful"
"Thanks so much for the amazing review, Kathye! We really appreciate your support here in Grand Rapids. Just reach out anytime if you need us - we’re here for you. "
Gabriel
July 29, 2026
"It's been annoying trying to figure out what insurance I should get but Marc at Statefarm made it easy and fast to get my insurance all set at a reasonable price. Thank you Marc for the excellent customer service!!"
"Oh wow! Thank you Gabriel!! We really appreciate your kind words and I’ll make sure Marc knows! -Robert McDougall State Farm"
Billie Bills
July 29, 2026
"Mark: Amazing to deal with they are polite helpful and take their time to go over everything to give you the best price"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Robert McDougall’s Team here in Grand Rapids . "
Jason White
July 24, 2026
"Anthony was very patient with me and took so much of his time waiting on me to start this policy!! And we finally made it happen!!
And thank you to mark for helping him finish the deal while he was enjoying his weekend!!"
"Thank you so much for your kind review, Jason! If you need insurance assistance, we are just an email or call away! - Robert McDougall, your State Farm Agent "
Amy Lesniak
July 24, 2026
"Great Customer service. Nice to talk to. Helped me lower my monthly insurance premium by $100!!!!"
"Amy, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Angela Rietman
July 24, 2026
"Great experience! Received coverage fast and timely. He talked the process over so it made it go quickly."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Melody Lirato
July 24, 2026
"It was really great working with Tommy! Very knowledgeable and helpful & fun to chat with! Highly recommend this branch! Saved me $$ too!"
"Thank you so much for your wonderful feedback of us here at Robert McDougall’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Robert McDougall’s Insurance Team "
Ms Jewels
July 24, 2026
"Very helpful and very pleasant."
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grand Rapids. "
Nakeisha Butler
July 23, 2026
"Robert was very helpful, reliable and professional."
"Nakeisha, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Grand Rapids. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Robert McDougall and Team "
Crystal Olijar
July 21, 2026
"Anna Jackson and Logan Whitcomb are amazing! A+"
"Crystal, so glad to know my team is taking great care of you! Thank you so much for taking time to do this review. - Robert (Robert McDougall State Farm)"
Stacey Staley
July 17, 2026
"Alec was amazing!!!"
"Hi Stacey, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Robert McDougall, Your State Farm Agent "
Debbie Thompson
July 17, 2026
"Very good at his job helped me to save money on my auto insurance and set up renters insurance I would recommend him to all my friends and family"
"Hi Debbie, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Robert McDougall, Your State Farm Agent "
Deborah Weems
July 17, 2026
"Marc was great a pleasure to work with. He made it very easy for me understand. Thanks a lot Marc"
"Thanks so much for the fantastic rating, Deborah! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Brian F
July 17, 2026
"Super easy and quick adding a PWC. State Farm has it together. Carson was knowledgeable and to the point making the process quick and easy. Thanks!"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Robert McDougall’s team. "